FAQ

CDC recommends that everyone wear a mask over their nose and mouth when in public, including during travel. Masks slow the spread of COVID-19 because they help keep people who are infected from spreading respiratory droplets to others when they cough, sneeze, or talk. Medical masks and N-95 respirators are for healthcare workers and other first responders, as recommended by current CDC guidance.

Some people shouldn’t wear masks:

Children younger than 2 years old
Anyone who has trouble breathing
Anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without help

  1. Go to Home page
  2. Select your destination, travelling dates, type of flight, number of passengers then click search
  3. Choose your preferred flight
  4. Enter the passenger details
  5. Choose your payment method
  6. You have now successfully made your booking
  1. Once you finish your booking successfully, you will be receiving a confirmation email with your booking details
  2. Once you submit your payment successfully, you will be receiving an email with your ticket details

You will be receiving an email with your e-ticket after submitting your booking and payment.

You can earn air mile by booking with us but make sure to add your frequent flyer number to your bookings.

You can send an email to [email protected] requesting tax invoice with your Zaflight ID number and we will forward the invoice to you.

After adding the passenger details you will find on the left side below “Add Frequent Flyer (optional)” Click and enter your code. Make sure to enter the code correctly to be able to submit your booking successfully.

Before choosing your payment method, you will find the Coupon Redeem icon where you can enter your code.

All flight prices include taxes, except for credit card fees which will only be added when you select your payment method.

Please contact our customer care on 00236578111 available 24/7 providing us with your booking ID. Please note that some air tickets are non-refundable. Please see the airline’s policy for more details. Cancellation fees may apply.

Your boarding pass will be given to you by the airline when you check-in for your flight at the airport. Please print the e-ticket that was emailed to you and bring it with you to the airport for check-in and remember to take your passport with you.

Different airports operate differently so you should always check the relevant times with the airline. Your booking confirmation will detail the latest check-in time – however, we advise you not to leave it to the last minute. If you do not arrive at the departure gate on time you will not be allowed to board your flight. For international flights check-in normally opens 3 hours and closes around 90 minutes before take-off. This is to allow all passengers have enough time to get through security and passport control. We advise you to be at the airport when the check-in opens.

Many airlines now offer online check-in and even mobile boarding passes. Check on the website of the airline you are flying with to see what is possible. Online check-in can save your time.

When you arrive at the airport you should go to check-in. If check-in has been already closed, you can ask to be put on another flight. Depending on flight availability and the airline’s policies and the reason for your late arrival they may be able to accommodate you. However, you will probably have to pay for another flight.

You can add extra baggage either through the airline’s website or from the airport while checking in or by contacting our customer care team available 24/7 on 00236578111 or email us on [email protected] providing us with your booking ID.

You can add a wheelchair from the airport or by contacting our customer care team available 24/7 on or email us on [email protected] providing us with your booking ID.

You need to contact the airline directly to issue the ticket and to arrange for the form.

You can request Seating by contacting our customer care team available 24/7 on 00236578111 or email us [email protected] providing us with your booking ID.